Frequently Asked Questions
What is Cheri's HazelCream Giving Policy?
We are a small company just starting out, but we think it is important to everyone for Cheri's HazelCream to look for ways of giving back for the abundance that surrounds us, and to nurture other organizations that benefit our customers and society at large.
We have entered into a Market Shakers Partnership with FARE, the largest private funder dedicated to food allergy research and education. They are a 501 (c) 3 non-profit organization. The partnership provides unique programming for small businesses, start-ups, entrepreneurs, and new market companies that are working to innovate the food allergy space and improve the lives of the food allergy community. A portion of the proceeds from our business go to support FARE.
RCP Foods LLC, makers of Cheri’s HazelCream™ Non-Dairy Milk Substitute, and FARE, the largest private funder dedicated to Food Allergy Research & Education, have partnered in a new Market Shaker partnership. FARE is a 501 (c) 3 charitable organization. FARE’s mission is to improve the quality of life and the health of individuals with food allergies, and to provide them hope through the promise of new treatments.
The FARE Market Shakers Community provides unique programming for small businesses, start-ups, entrepreneurs, and new market companies that are working to innovate the food allergy space and improve the lives of the food allergy community. It is our hope that through this partnership we can help FARE make a difference in the lives of people suffering from food allergies. A portion of every sale of Cheri's HazelCream helps us support FARE in their efforts.
What are the Nutritional Facts about Cheri's HazelCream and what about those allergen warnings?
Cheri's HazelCream is made with Oregon Hazelnuts, specially prepared to our specifications by a certified nut processor adhering to all applicable laws and regulations for quality. However, Hazelnuts are tree nuts that can cause allergic reactions in some individuals. Under FDA regulations we must advise consumers of this risk.
We are a small company just starting out, so today we use a leased licensed commercial kitchen to perform our "HazelCream magic". Every effort is made to isolate our production from other product made in the facility and our workspace is regularly cleaned and sanitized to avoid other major allergens. However, it is impossible to completely eliminate the possibility of cross contamination.
As we grow, we expect to eventually move to a dedicated facility where we can truly eliminate the possibility of cross contamination, but until then if you are highly sensitive to any of the FDA major allergens, you may wish to avoid our product for now.
CONTAINS: TREE NUTS
Made in a facility that also processes wheat flour and other possible allergens
How does Cheri's HazelCream stack up vs. real dairy and almond milks?
Comparing Cheri's HazelCream to whole dairy milk, we see that we have much lower sodium, carbohydrates, and total sugar while we have slightly lower calories per serving. Most of our calories come from the healthy plant based fat in the hazelnut.
When compared to Almond milks made from mostly water, we have twice the protein, and a lot less salt. If it weren't for a lot of added supplements, the almond milk would have nearly no nutritional value at all .
What are you doing about plastics in your packaging?
The packaging we are using today, is recyclable, albeit plastics.
Having said all that, we are fully aware of the issues surrounding recycling of plastics in America and the world. We are looking to a future where new and innovative packages can be used that are fully compostable or more easily recycled.
There are some new compostable materials on the horizon but unfortunately most find themselves in the landfill today because processing centers are not yet able to sort these new materials, So for now, we watch the industry and when the time is right, we will migrate to these newer materials.
What about the environmental impact of Hazelnut based milk compared to other plant based milks?
For many seeking a plant based diet, they may have questions about the impact of their choices.
The good news is that by consuming Cheri's HazelCream you are being kinder to the planet than most other plant-based milks while gaining a number of nutritional advantages.
Almond milk is the market leader by volume. However, almonds requires a lot of water to grow the almonds. Almonds also require high quality farmland and industrial scale bee keeping, and issues have been raised about the effect of pesticides on those bees (not to mention the milk). Hazelnut trees tend to prosper in poor soil, require much less water than almonds and are self-pollinating so bees are not affected.
Soy milks have been around for a long time, especially in Asia but require large acreages of cultivated land relative to Hazelnuts. Imported soy has been linked to deforestation of the Amazon. Soy also has a distinct aftertaste. Cheri's HazelCream is specially formulated to have a balanced neutral flavor, more like dairy milk.
Rice milks have also been around for a long time but while less than almonds, rice also requires a lot of water to prosper and GMO rice may be of concern to some. Oregon hazelnut varieties are non-GMO developed in traditional breeding methods combine with genetic analysis to select trees that produce sustainable and nutritional nuts.
Oat milks are very good for the environment, but because they are a grain, the calories derived from oats are largely from carbohydrates which may not be what you are looking for. They also usually require fortification as very few nutrients in the milk survive processing in to milk. Hazelnut calories come largely from the healthy fats in the nut and are naturally loaded with anti-oxidants.
I see some stuff separating to the bottom
of the container after a few days- what's up with that?
Like most non dairy milks, and even some dairy milks, Cheri's HazelCream is an emulsion of the natural hazelnut oil, and the fine nut meat in water. Some separation is normal and natural based on the weight of the various ingredients.
Simply shake or stir your container and your HazelCream will go back into solution.
Why do you have sugar in your product?
One of our goals in making Cheri's HazelCream was to create a taste and mouthfeel that is as close as we can get to Dairy Milks and Creams.
In that flavor profile is a certain sweetness that people expect to taste. We use a very small amount of sugar in our processing today to get there. Without it, the taste just wouldn't be the same. During our development, we tried several fruit based sugars but one requirement we have is mouthfeel and there were always undissolved small particles that took away from the smoothness we wanted.
We know some have concerns about added sugars. However, look at Whole Milk. It has 12g of sugars per 8 fl. oz. serving added by the cow! That same serving of Cheri's HazelCream has only 1g. It is small enough that by the formula used when producing nutritional fact labels for the government, the added sugar calculation rounds down to 0%
We have been evaluating alternative sweeteners, ranging from stevia to natural sugar alcohols and we may introduce a version of the product with a different sweeter in the future.
What was that small dark flake in my HazelCream?
Occasionally you may see a few very small dark flakes within the paste or milk itself. These are completely normal.
Hazelnuts have a natural "pellicle" or outer skin that surrounds the nut meat. After roasting, these pellicles darken, crumble and fall off the nut. Our special process minimizes the amount of small pellicle flakes, but occasionally a few small pieces make their way into the final product. They are natural, edible, and completely safe.
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